Metro bus users nostalgic for diablos rojos
It seems hard to believe that anyone would mourn the passing of Panama’s diablos rojos, but as flaws in the delivery of service by the new Metro buses arise, some users are getting nostalgic
Recent, heavy rains have brought bitter comments from would be Metro passengers complaining of long waits for buses, the lack of stops and especially the shortage of vehicles.
Their anger expressed in various media outlets led to a mia culpa from the operating company Mi Bus.
Ivan Posada, the company’s manager apologized on Telemetro Reports and took responsibility for difficulties in providing the service.
“We must look at the system at this moment, but it is a gradual implementation process, which takes time and we have to make adjustments.
"We try to accommodate all the valid concerns of users, in order to keep improving the service,” he said.
Like President Martinelli, Posada called for user patience and understanding as Panama endures the process of reconstruction, and infrastructure development.