New consumer protection law proposed

A LAW  that would  make Panama’s retailers, rather than manufacturers, responsible for repairs carried out on products under warranties has been proposed.

If it makes its way onto the books it will  bring Panama closer to jurisdictions from which expats originate.

The bill has been proposed by PRD Deputy Samir Gozaine.

“It is unfair that a client has to be referred to a manufacturer,” Gozaine said. “This goes against the spirit of consumer protections.”

The deputy said that the law would make it easier for customers to ensure that warranties are followed.