Cable firms face class action lawsuit

PANAMA’S Consumer Protection Authority  (Acodeco) is  preparing a class action  lawsuit against the companies offering cable television service in the country.

The agency’s administrator Oscar Garcia Cardoze told La Prensa that the complaint seeks the annulment of unfair terms in contracts with  the companies.

“The Acodeco does not regulate the relationship between the user and the company, ie no billing or service problems  quality but unfair terms of contracts,” said Garcia Cardoze.

If you feel affected by any of these terms and wants to become a participant in the class action, scan your contract and send it to the institution.

Acodeco also asks you to fill out a small form to  allow the institution to act on their behalf in court.

The competition agency will receive complaints from consumers until June 30.

Cardoze Garcia said that there is no cost to the consumer  to become a participant in the  class action lawsuit.

In January 2016, in Panama there are four large companies that market jostle cable TV: Cable Onda, Claro Panama, Cable & Wireless Panama and Media Vision, S.A. (SKY). Since 1999 the Public Services Authority has issued and renewed 15 concessions to pay TV companies, four are not in operation and three  are in the installation period.