Mi Bus has 72 hours to solve problems as diablos rojos return

The company operating Panama’s Metro bus system has been given 72 hours to respond to 10 questions put forward by the National Assembly’s transportation commission while owners of diablos rojos say they will be back on the streets.

 Meanwhile, Tommy Lee, the leader of the diablos rojos carriers, said that on Wednesday, April 10, at 3:00 am, 250 buses will be rolling "to help resolve the problem with transportation." He said the buses that will hit the streets will be those that have not yet been compensated.
The commission’s deputy chairman, Marcos Gonzalez, said that representatives of Mi Bus on Monday, April 8, presented a report of a technical nature. However, deputies have many more questions about the transportation problem that exists in the capital.
Gonzalez said that there are issues that can’t wait to be solved, such as the frequency of stops and buses. The deputy said that users are already losing their jobs because of the lack of buses to get to work.
"We have asked Mi Bus increase service on the busiest routes like San Miguelito and the area east of Panama” Gonzalez, told local media.
 Ivan Posada, one of the managers of My Bus, said the issue of frequency and the time people wait is one of the most critical. But he said that if there are deficiencies in the Metro Bus service, they are being addressed. “There is a big challenge,” he admitted.
Posada said the company has 2000 t buses, which are sufficient to carry the number of persons established in the contract. Despite this, they will bring in 36 additional buses in the fourth quarter.
The manager said that the issue of speed is what, in his opinion, is affecting the system. He argued that the construction of road projects in the city decreases the speed of the buses, causing delays in the system.

In the presence of Members of the Legislative Committee of Transport, civil society leaders, and representatives of transport users, My Bus spokesmen sought to respond to the complaints of citizens for the service they are receiving.

Iván Posada and Miguel Cardona were the representatives of My Bus attending this summons. Initially given a current balance of operation of the new transport system. Meanwhile, users complained again to better serve the company that won the concession.

For his part, Deputy Defender Defender Javier MITIL, has said that there are countless complaints from users, in that state.
Continuing complaints
March 26 the Transit Authority imposed a fine in the amount of $1,480 on the Mi Bus company over frequency and quality of service.
The diablos rojos were pulled from the streets on March 15 to make way for Metro Buses, but user complaints have continued. With local TV stations showing long lines of passengers on Monday, April 8, at the Plaza 5 de Mayo.